SUPPORT

Frequently asked questions

You can find everything you need regarding scheduling, access, safety, billing, and coverage all conveniently located in one single platform.

Scheduling & access
How do I schedule my first visit?

Submit the quote form or give us a call. Once your quote is approved, we'll text you the next available windows to choose from.

Do I need to be home for service?

No — as long as we can access the areas being treated. We send a text before we arrive and after we finish.

Can I change or skip a visit?

Yes, anytime from your account or with a quick call. There are no change or skip fees.

Safety & products
Are your treatments safe for kids and pets?

Yes. We use low-toxicity, pollinator-friendly products and always provide clear re-entry times — usually once the application has dried.

What products do you use?

Professional-grade, EPA-registered products selected for both effectiveness and safety around families and pets.

Is your equipment really quieter?

Much quieter. Our battery-powered mowers and blowers run at a fraction of the noise of traditional gas equipment.

Billing & plans
Do you require a long-term contract?

Never. All plans are month-to-month — pause or cancel anytime with no penalty.

How does billing work?

Simple flat monthly billing, charged automatically to your card. No hidden or surprise fees.

What is your satisfaction guarantee?

If you're not happy with a visit, we'll re-treat for free or refund it. No fine print.

Service & coverage areas
What areas do you serve?

We serve homeowners across the greater metro area. Enter your address in the quote form to instantly confirm coverage.

How fast can you start?

Most new customers get their first visit within a week of approving their quote.

What happens if it rains?

We automatically reschedule any weather-affected visit at no additional charge.